COVID-19 has taken a toll on pretty much everyone - including local businesses. Businesses that rely on customer foot-traffic are some of the most affected. On the one hand, we want to support the businesses by buying from them, whereas on the other hand, we want to stay safe and reduce the spread of Covid-19. It is a balancing act for the government - to support businesses by phasing out re-opening of the economy while at the same time reducing the impact of Covid-19 on the community.
Some businesses have partnered with delivery services such as Grubhub, Uber Eats, Doordash, Instacart, etc. They have been able to recover slightly. However not all businesses use these services. One of the reasons is lack of technical infrastructure that enables online ordering. Not all businesses have automated workflow systems required to receive orders, process them and schedule for delivery. Customers of such businesses are suffering as well. As a community, we need to look out for these businesses and help them connect with their customers.
Woyce is partnering with cities in the Bay Area to reach out to these businesses and help them with upgrading their technical infrastructure - such as improving their websites or mobile app, setting up a chatbot, accepting orders online, and much more.
However, it will take much more than this partnership to restore the local economy. We will have to work together to reduce the impact of Covid-19 on our businesses, schools and other local institutions. We are doing our bit by offering our services at no cost.